I was excited to surprise my mom with a beautiful flower arrangement for her birthday. I live out of state, so I was a bit hesitant about ordering over the phone and trusting that the arrangement would be done right and delivered on time. I understand the delivery time is never exact, but I was told they'd make sure to deliver between 4:30 and 5:00 pm; the delivery arrived at 6:30 pm, 30 minutes after I had called to check on the status of the delivery and was told the delivery driver was on the way. It was a 6 minute drive to the delivery location!
I was not asking for anything unrealistic, simply to have my order be delivered within a reasonable time frame and for it to be complete. I will never purchase anything from this company gain.
Overpriced, ok service &a little selection.
It may not seem like a big deal, but the idea of now having to deal with this company further stresses me out even more. I didn't mind paying what seemed like a lot of money for an arrangement because it was for my mom and I really wanted her to feel special on her day. She deserves that and more.
There's a help wanted sign in the window, but don't even bother wasting your time applying. The manager is rude and doesn't even let you talk about your work experience or knowledge without being so quick to make assumptions.
Received red roses from my husband and they have lasted more than a week! Smell amazing! Thank you Montclair Florist for the high quality flowers.
Not very much to choose from and poor service. Went in to order and was never helped, could hear the associates in the back having a conversation and laughing, completely ignoring me. So I walked out and went to a different shop
Not only was my family frustrated with having to wait for the delivery to arrive in order to take my mom out to dinner (with dinner reservations made), but the delivery was incomplete because the birthday balloon I paid for was missing. When I called, the lady on the other end said, "Oh she just forgot to take it, but we had it ready for her to take. Just call back tomorrow for your refund." No apology whatsover...
And honestly, the photo I received of my mom holding her arrangement made me sad because it looked like a simplified version of the arrangement I saw online and thought I was purchasing.
Montclair Florist is a US Florist based in Montclair, California. Montclair Florist is located at 9451 Central Ave, Montclair, CA 91763, USA.
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